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FAQ

  • 1. How Does SF Quality Logistics (We Dispatch Better) Source Freight?

    SF Quality Logistics (We Dispatch Better) finds freight through load boards, brokers, shippers, and connections developed through our professional networks.

  • 2. Can I Use Your Service for a Week or Two Weeks?

    Yes, we are happy to accommodate your needs, whether it's for a single load or a long-term commitment.

  • 3. Will SF Quality Logistics (We Dispatch Better) Negotiate Freight for Me?

    Yes, our team of expert negotiators will secure the best loads at the best prices for you!

  • 4. How Do I Sign Up for This Service?

    To sign up, click the "Contact" button in the top right corner of our website, or scroll to the bottom if you are on your phone. Fill out the contact form, and we will reach out to you via phone and email. Let's do business!

  • 5. What Are the Requirements to Have a Dispatch Agent?

    To have a dispatch agent, you will need the following documents: Your W9 Form, your MC Authority acceptance document, a filled and signed Dispatcher-Carrier Agreement (Not a Term Contract), and a filled and signed Dispatch Authorization Form. This form authorizes SF Quality Logistics (We Dispatch Better) to accept freight loads on your behalf, complete Brokers/Customer Carrier setup packets for you, sign Load confirmations, and contact your insurance company for each load. This authorization acts like a power of attorney, allowing us to book loads in your name without requiring you to handle any paperwork. Contact us to receive the Dispatcher-Carrier Agreement and the Dispatch Authorization Form via email.

  • 6. Do You Cover All 48 States?

    Yes, we cover all 48 states.

  • 7. Can I Reject the Load Offered to Me?

    Yes, absolutely! You have the authority to decide which loads to accept or reject.

  • 8. Do You Offer Fuel Advances?

    No, we do not offer fuel advances directly. However, we can request fuel advances from the broker, shipper, or carrier's factoring company on your behalf.

  • 9. Which Factoring Companies Do You Work With?

    We work with all factoring companies and handle all the necessary paperwork on your behalf.

  • 10. Do You Work with New Carriers?

    Yes, we support new carriers from day one and are committed to helping them grow their business.